Ahmar Mahmood
Tech Strategist | Automation Expert & Data Analyst | DevOps | CEO @ Senho
Passionate about driving innovation and operational excellence through Data Analytics, AI Solutions, and Back Office Automation. Proven expertise in Python, Power BI, Cloud Automation, and Service Desk Management with over 12 years of experience.
About Me
As a seasoned Tech Strategist and CEO of Senho IT Solutions, I specialize in transforming business operations through innovative technology solutions. With over 12 years of proven experience spanning from web development to enterprise-level system architecture, I've successfully led digital transformation initiatives across multiple industries.
My expertise encompasses Data Analytics, AI Solutions, DevOps practices, and Back Office Automation. I'm passionate about leveraging cutting-edge technologies like Python, Power BI, Databricks, Azure Data Factory, and cloud platforms to drive operational excellence and deliver measurable business results that impact bottom-line growth.
Services & Expertise
Delivering cutting-edge technology solutions with proven expertise across multiple domains
⚡ Intelligent Automation Agents
Design and deploy cutting-edge automation agents that revolutionize business operations. Specialized expertise in creating custom RPA solutions that eliminate manual processes and maximize efficiency.
- AI-Powered Process Automation
- Custom Bot Development
- Workflow Orchestration
- Legacy System Integration
📞 Call Center Management Excellence
7+ years of proven expertise in end-to-end call center operations management. Specialized in optimizing performance, enhancing customer satisfaction, and implementing data-driven solutions for maximum efficiency.
- Operations Management & Optimization
- Performance Analytics & KPI Tracking
- Team Leadership & Training Programs
- CRM Integration & Process Automation
📊 Advanced Data Analytics & BI
Transform complex datasets into strategic business insights using cutting-edge analytics platforms. Expert-level proficiency with Power BI, data warehousing, and enterprise-grade business intelligence solutions.
- Interactive Dashboard Creation
- Enterprise Data Warehouse Design
- Advanced ETL/ELT Pipelines
- Predictive Analytics Implementation
🤖 AI Solutions & Machine Learning
Deploy next-generation AI systems that transform business operations. Expert in implementing intelligent automation, machine learning models, and AI-driven decision-making platforms that deliver measurable ROI.
- Custom ML Model Development
- Neural Network Architecture
- AI Process Optimization
- Predictive Analytics Engines
🐍 Advanced Python API Development
Architect high-performance, scalable API ecosystems using cutting-edge Python frameworks. Expert in building enterprise-grade microservices, RESTful APIs, and secure integration platforms.
- High-Performance API Architecture
- Microservices & Containerization
- Advanced Security Implementation
- Enterprise Integration Solutions
⚙️ Databricks & Big Data Engineering
Engineer massive-scale data processing architectures using Databricks ecosystem. Leading teams in building ultra-efficient data warehouses and real-time analytics pipelines that process petabytes of data.
- Lakehouse Architecture Design
- Real-time ELT Pipeline Engineering
- Distributed Computing Solutions
- Advanced Analytics Platform Development
☁️ Azure Data Factory & Cloud Engineering
Architect enterprise-scale cloud data integration platforms using Azure Data Factory. Master-level expertise in complex cloud migrations and hybrid infrastructure solutions that ensure 99.9% uptime.
- Enterprise Data Pipeline Orchestration
- Zero-Downtime Cloud Migration
- Multi-Cloud Architecture Solutions
- Advanced Integration Workflows
🚀 Azure Kubernetes & Container Engineering
Orchestrate mission-critical containerized applications using Azure Kubernetes Service. Expert in designing auto-scaling, fault-tolerant cloud-native architectures that handle millions of requests.
- Advanced Container Orchestration
- Auto-scaling Microservices Architecture
- Zero-Downtime Deployment Solutions
- CI/CD Pipeline Automation
💻 Elite Full Stack Development
Craft sophisticated end-to-end web applications using bleeding-edge technologies. Master-level expertise in building high-performance, scalable solutions from database architecture to pixel-perfect user interfaces.
- Modern Frontend & Backend Frameworks
- High-Performance Database Architecture
- Advanced API Integration & Security
- Performance Optimization & Scaling
🔧 Helpdesk Automation Solutions
Revolutionary helpdesk automation systems that transform IT support operations. Specialized in implementing AI-driven solutions that reduce response times and improve service quality while maintaining high SLA standards.
- AI-Powered Ticket Management
- Automated Response Systems
- SLA Monitoring & Optimization
- Self-Service Portal Development
Experience
Technical Solutions Architect
Travel Resorts of America
Leading technical solutions and data-driven decision making across multiple departments.
- Managed website administration for all resort websites using WordPress
- Led introduction of ELT patterns and guided developers to build data warehouse with Databricks
- Created Power BI reports and established Data Marts for Business Analysts
- Implemented automation and AI techniques to streamline helpdesk workflows
- Overseeing procurement and remote desktop management to optimize IT operations
System Analyst
Travel Resorts of America
Managed infrastructure, call centers, and network security across multiple locations.
- Managed call centers for Member Services and Collections
- Oversaw Microsoft Active Directory (AD), Azure, and AWS infrastructure
- Handled network management for multiple resorts
- Upgraded legacy systems to Unifi solutions
- Implemented intrusion detection using Meraki and Dell switches
Co-Founder & CEO
Senho IT Solutions
Leading IT consultancy providing innovative technology solutions across Pakistan.
- Founded and scaled IT solutions company
- Delivered cutting-edge technology solutions to clients
- Built strategic partnerships and expanded market presence
Back Office Automation Engineer
Travel Resorts of America
Started career as QA Engineer, evolved to automation specialist.
- Gathered requirements and designed front-end interfaces
- Coded automation solutions for internal processes
- Enhanced operational efficiency through streamlined workflows
Database / Web Administrator
BEFARE
Full-stack database and web development responsibilities.
- Database designing, analysis, coding, testing, and deployment
- Coordinated with remote teams and gathered requirements
- Generated reports and maintained SDLC adherence
Database Designer
APEX Consulting Pakistan
Specialized in database management and field coordination.
- Database Management and data security oversight
- Coordination with field staff for seamless data collection
- Report generation for decision-making insights
Web Developer
Parexons
Started career in website development and design.
- Designed, built, and maintained web solutions
- Focused on user experience and functionality
- Established foundation for technical career growth
Skills
Advanced Programming & Architecture
Data Engineering & Analytics
Cloud & Enterprise Solutions
AI & Automation
Enterprise Management
Education
Master of Science, Information Security
COMSATS University Islamabad
2016 - 2020
Advanced studies in cybersecurity, network security, data protection, and enterprise security architecture with focus on modern security frameworks and threat management.
Bachelor of Science, Computer Science
University of Peshawr
2008 - 2012
Comprehensive computer science education covering software development, database systems, and system architecture fundamentals.
Professional Recognition
Texpo Mentoring Talent
Award Recognition
Honored for outstanding mentoring capabilities and talent development in the technology sector.